Cancellation policy & cancellation form
A. REVOCATION INSTRUCTION
Right of withdrawal
The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods.
In order to exercise your right of revocation, you must notify us (BOS Balance of Storage Systems AG, Böttgerstr. 2/2, 89231 Neu-Ulm, Germany, Tel.: +49 (0) 731 7254 4107, Fax: +49 (0) 731 8507 7848, E-Mail: firstname.lastname@example.org) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of withdrawal
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
We shall bear the costs of returning such goods which, due to their nature, can normally be returned to us by post. You shall bear the direct costs of returning such goods which, due to their nature, cannot be returned to us normally by post (goods forwarded by a forwarding agent), which are estimated at a maximum of approximately 55 euros for each such goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functioning.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.